Overview
Hoxhunt button is available in different versions. Depending on the email infrastructure your organization has, you have been distributed with one of the buttons.
NOTE: The availability of Hoxhunt button across different email clients may vary.
In certain troubleshooting scenarios it's important to identify which version of the Hoxhunt button you have installed. After you have identified the version you have installed, check the troubleshooting steps specific to that version below.
Versions available for different email clients
| Email client | Office add-in | COM add-in | Native Gmail add-on |
| Outlook for Mac | X | - | - |
| Outlook Web Application (OWA) | X | - | - |
| Outlook Mobile (Android, iOS) | X* | - | - |
| Outlook 2010 or later | X | - | |
| Outlook 2013 or later | X | (x) | - |
| Gmail.com (Chrome desktop) | - | - | X |
| Gmail.com (other browsers) | - | - | X |
| Gmail App (Android, iOS) | - | - | X |
* = only available to M365 users
X = only version available
- = not available
x = default version, please see below
(x) = optional version, used in some scenarios, please see below
Determine your Hoxhunt button version in desktop Outlook client
If you are running Outlook 2013 or later, you may have either Office add-in or COM add-in version of the Hoxhunt button. You can easily identify which one you have.
- Open your desktop version of Outlook.
- Go to File > Options > Add-ins.
- Under Manage select COM add-ins or Disabled items and then click Go...
- If you can see Hoxhunt Report add-in listed, you have Hoxhunt COM add-in.
Another method:
- Open your desktop version of Outlook.
- In the Ribbon, click Get add-ins+.
- If you can see HoxHunt Report add-in listed, you have Hoxhunt Office add-in.
Determine your Hoxhunt button version when using Gmail.com with Chrome browser
Hoxhunt has deprecated Hoxhunt Chrome extension at the end of 2020. You are therefore most likely running Hoxhunt's native Gmail add-on.
If you are unsure, you can identify your Hoxhunt version by following this article.