This document provides an overview of the supported and not supported environments for using Hoxhunt across different email providers and platforms. Additionally, it highlights key requirements for each environment to ensure a smooth user experience.
Supported Environments
The table below lists environments where Hoxhunt can be used successfully.
| Email Provider | Platform | Email Client | Requirements |
|---|---|---|---|
| Microsoft Exchange / M365 | Windows | New Outlook | Officejs version of Hoxhunt add-in is required |
| Windows | Desktop Outlook | Compatible with most cases | |
| Windows | Outlook on the Web | Supported in all modern browsers | |
| macOS | Outlook for Mac | No additional requirements | |
| macOS | Outlook on the Web | Supported in all modern browsers | |
| iOS | Outlook for iOS | Only for Exchange Online users | |
| Android | Outlook for Android | Only for Exchange Online users | |
| Google Workspace | Windows | Gmail in web browser | Any web browser supported |
| macOS | Gmail in web browser | Any web browser supported | |
| Android | Gmail App for Android | Native Gmail add-on version required | |
| iOS | Gmail App for iPhone | Native Gmail add-on version required | |
| iPadOS | Gmail in web browser (Safari) | Only supported via Safari browser | |
| Windows | Outlook desktop client + Gmail account | Requires Hoxhunt COM add-in |
Not Supported Environments
The following environments are not supported for using Hoxhunt.
| Email Provider | Platform | Email Client | Reason |
|---|---|---|---|
| Microsoft Exchange / M365 | Windows | Native Mail App | Not compatible with Hoxhunt add-in |
| macOS | Native Mail App | Not compatible with Hoxhunt add-in | |
| Android | Outlook on the Web | Not supported in any browser | |
| Google Workspace | macOS | Outlook for Mac | Hoxhunt add-in unavailable for this combination |
| macOS | Native Mail App | Not compatible with Hoxhunt add-in | |
| iOS | Outlook for iOS | Hoxhunt add-in unavailable for this combination | |
| iPadOS | Gmail App for iPad | Gmail add-ons are not supported in the app | |
| iPadOS | Outlook for iPadOS | Hoxhunt add-in unavailable for this combination |
Additional Requirements
Microsoft Exchange / M365 Users
- Windows Desktop Outlook: Hoxhunt add-ins require an embedded browser control and a JavaScript engine to function. These are typically supplied by an installed browser (e.g., Edge or Chrome).
- New Outlook for Windows: COM add-ins are not supported. Users must use the Officejs version of the Hoxhunt add-in.
- Mac Users: Ensure that the operating system is at least macOS X v10.10 "Yosemite". Optional connected experiences must be enabled in Outlook.
Google Workspace Users
- Web Access: Hoxhunt is compatible with Gmail via web browsers (Chrome, Safari, Firefox).
- Desktop Outlook Clients: When using Gmail accounts via Outlook desktop, Hoxhunt COM add-in is required. Ensure that the latest version of the COM add-in is installed.
- Mobile Users: Only the native Gmail app supports Hoxhunt via the native Gmail add-on version.
Network and Security Considerations
- Group Policies: Ensure that group policies do not block the Hoxhunt service.
- Script Blockers: If script-blocking software is used, allow access to and from
*.hoxhunt.com. - Firewalls and Proxies: Firewalls must allow unrestricted access to Hoxhunt services. Proxies should bypass traffic to
*.hoxhunt.com. - Load Balancers: Avoid placing load balancers between Outlook clients and the Exchange service, as this can interfere with Hoxhunt's performance.