Introduction

Hoxhunt allows admins to manage various email flows for different purposes. For example, all customers can get notified about spam and phishing reports via email, while Response customers can set up email alerts about important incidents.

To prevent disruptions in the email flow caused by any misconfigurations, you'll first have to verify you have access to the target email address before setting up an email flow. This ensures Hoxhunt can deliver alerts about urgent incidents or individual phishing attacks.

How do I verify an email address?

Follow these instructions to verify an email address:

1. Navigate to https://admin.hoxhunt.com/settings/email-verification.

2. Enter an email address you'd like to verify.

3. Click Send verification code.

4. Verification code will be sent to the specified email address from robot@hoxhunt.com.

5. Enter the code to the Email verification page. 

6. Click Verify.

All done! You can now use the verified email address when setting up email flows on Hoxhunt platform.

What type of email flows can I set up?

Forwarding reported threats to your organization’s security mailbox

You can forward reported spam and/or phishing to a verified email address.
Go to threat settings to specify it.

Incident email alerts

You can specify a verified email address that will receive email alerts about escalated incidents. 
Go to Incident Orchestration settings to specify it.

Security team email address 

You can allow end users to request support from a verified security team email address.
Go to security team settings to specify it.

I don't have access to the email address. Can I skip the verification step? 

If you are not able to verify you have access to an email address you want to set up an email flow for, please contact Hoxhunt Support (support@hoxhunt.com), which can help you to skip the verification step.