Sometimes when reporting a suspicious email you might see a message about missing a quest. This means the email you reported was actually a simulated threat from Hoxhunt, but it took you over four days to report it. While you are unable to earn maximum points and stars from the particular quest anymore, you can still earn an extra star by going through the microtraining.
Why do quests expire?
The faster a possible threat is identified in your organization the faster you and your organization will be protected. By having the quests expire after four days Hoxhunt encourages people to report suspicious emails as quickly as possible.
Why is it important to report every suspicious email?
The faster a possible threat is identified the sooner you and your organization can be protected. Therefore it's important to report all suspicious emails via the Hoxhunt button as soon as possible to help catch potentially harmful emails and incoming attacks.
I see a missed quest on my dashboard
Even if you might fail to report a quest from time to time, don't worry - you can still complete the microtraining on your Hoxhunt Dashboard to earn one extra star.
Reviewing the microtraining material is an integral part of Hoxhunt, as it teaches you ways to protect yourself and others around you from malicious attacks.