Overview
Sometimes when reporting a suspicious email you might see the Almost fast enough! message in the Hoxhunt pop-up window:
This means the email you reported was actually a Hoxhunt training email, but it took you over four (4) days to report it.
While you are unable to earn the maximum number of stars from the particular training email anymore once it has been missed, you can still earn an extra star by going through the microtraining.
Read more about collecting stars here: Collecting Stars in Hoxhunt training
NOTE: If you are running a Proof of Concept trial, simulations will expire in 2 days.
Why do training emails expire?
The faster a possible threat is identified in your organization, the faster you and your organization will be protected. By having the training emails expire after four days Hoxhunt encourages people to report suspicious emails as quickly as possible.
NOTE: If you are running a Proof of Concept trial, simulations will expire in 2 days.
Why is it important to report every suspicious email?
The faster a possible threat is identified the sooner you and your organization can be protected. Therefore it's important to report all suspicious emails via the Hoxhunt button as soon as possible to help catch potentially harmful emails and incoming attacks.
You can also read more here: Why should you report suspicious emails and how do you do it?
Can I pause Hoxhunt training during my holiday?
Yes. Please see Pause training.
I see a missed training email on my dashboard
Even if you might not report a training email fast enough from time to time, don't worry - you can still complete the micro training on your Hoxhunt Dashboard to earn one star.
You can go through all missed star via Earn more stars section on your Dashboard.
It contains missed star opportunities from both phishing simulation emails as well as Security Awareness Training. You can see up to 2 items in the section at the same time.
Questions?
If you have any questions, please don't hesitate to reach out to our support team at support@hoxhunt.com