This article describes how you can perform basic low-level connectivity checks for Hoxhunt services.
Check connectivity to critical Hoxhunt domains
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Open a web browser.
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Try to access the following URLs.
|
URL |
Expected results |
|---|---|
|
https://ajax.aspnetcdn.com/ |
You should be redirected to your Microsoft Ajax Content Delivery Network page at https://docs.microsoft.com/en-us/aspnet/ajax/cdn/overview/. |
|
https://appsforoffice.microsoft.com/ |
You should see the following error message: |
|
https://officejs.hoxhunt.com/ |
You should see the following error message: |
|
https://api.hoxhunt.com/graphql |
You should see the following message: |
|
https://game.hoxhunt.com/ |
You should see Hoxhunt login screen
|
|
https://app.hoxhunt.com/ |
You should see Hoxhunt login screen
|
|
https://auth.hoxhunt.com/ |
You should see Hoxhunt login screen |
|
https://public.hoxhunt.com/ |
A long XML response should appear. |
| https://cdn.hoxhunt.com/ |
A short XML response with "Access denied" should appear. |
If any of the above return something else, please follow the instructions in the error message or make sure nothing is blocking access to the URL. Please contact your network administrator as needed.
Potential blockers include:
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Proxy
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Firewall
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VPN
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Systems policy
Check with different web browsers
Please attempt to repeat the following steps with:
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Internet Explorer
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Microsoft Edge
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Google Chrome
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Safari (on Mac only)
Check with alternative network connection
It’s always a good idea to narrow down the issue by exclusion. If possible, try to access the URLs with different network configurations:
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Enable/disable VPN software
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Enable/disable proxy client
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Switch between LAN, Wi-Fi and mobile data connection