HoxHunt button is grey in Outlook inbox
The HoxHunt button is grey in your Outlook inbox if you do not have Reading pane in use.
Using the Reading Pane for previewing messages is safe as long as you have the latest updates installed for Outlook, and are following your organisation's security guidelines.
Please follow this guide for enabling the Reading Pane for Outlook.
If you do not want to use the Reading Pane, you need to open the email for the button to activate and to report emails. The button will be visible in the top right corner of the Ribbon in your email. This way you can report emails even without enabling the Reading Pane.
Why can I not report from inbox without using Reading Pane?
You cannot report directly from inbox without using the Reading Pane due to technical reasons. Current technical solution for Outlook based plugins and add-ons for email reporting require the reading pane to be used, or the email to be opened in order for the plugin to activate.
We are closely monitoring future development of Microsoft's Outlook product and its technologies, and we aim to make the reporting experience better for our future users where possible.