Troubleshooting: Hoxhunt pop-up blocked

Pop-up blocked in Outlook

This message may appear in your Outlook pane when you report with the Hoxhunt button for the first time. This may appear if your environment has a setting that blocks pop-ups. These settings are inherited from Internet Explorer browser settings on Windows environments.

Resolution

Please allow the pop-up to connect to Hoxhunt's service (officejs.hoxhunt.com), as this will allow the Hoxhunt window to open when you report a message from your Outlook.

When prompted "Would you like to allow pop-ups from 'officejs.hoxhunt.xom'?, click "Yes".

If you are not able to allow pop-ups in your environment, please reach out to your local IT support team for further assistance.

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