Overview
- Requirements for Exchange and O365 customers
- Requirements for G Suite customers
- Additional considerations
In order to use Hoxhunt for reporting suspicious emails, there are some technical requirements for different email clients. Please check below and make sure you meet the applicable requirements.
Exchange and O365
Server requirements
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/requirements-for-running-office-add-ins
Windows user requirements
Please check our browser-specific requirements and recommendations.
| Email client | Requirements | Additional information |
| OWA (Outlook Web Application) | Up to date version of Chrome, Firefox, Internet Explorer 11 or Edge | NOTE 1 |
| Outlook 2019 | Up to date version of Edge or Internet Explorer 11 | NOTE 1 & 2 |
| Outlook 2016 | Up to date version of Internet Explorer 11 | NOTE 1 |
| Outlook 2013 | Up to date version of Internet Explorer 11 | NOTE 1 |
| Outlook 2010 | Up to date version of Internet Explorer 11 AND Separately installable COM add-in |
NOTE 1 & 3
|
NOTE 1: Protected Mode and Connected Experiences must be enabled, and Compatibility View and Enterprise Mode must be disabled for hoxhunt.com addresses. Also in Windows 10, Metered Connection should be disabled.
NOTE 2: All Windows Office add-ins use Internet Explorer to render HTML content by default. Only if you are running Outlook 2019 in Windows 10 version 1903 or later, Edge will be automatically preferred over IE11.
NOTE 3: A stand-alone version of Hoxhunt add-in needs to be installed. It requires .NET framework 4.5.2 or newer, and Visual Studio 2010 Tools for Office Runtime.
Please see the following MS articles for the most up to date information:
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/requirements-for-running-office-add-ins
If you are unable to locate Hoxhunt add-in on your Windows PC after it has been deployed, please check this article.
Mac user requirements
| Email client | Requirements |
| Outlook for Mac | Up to date version of Outlook for Mac |
| OWA (Outlook Web Application) | Up to date version of Chrome, Firefox or Safari |
NOTE: Connected Experiences must be enabled.
Please see the following MS articles for the most up to date information:
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/requirements-for-running-office-add-ins
If you are unable to locate Hoxhunt add-in on your Mac after it has been deployed, please check this article.
Linux user requirements
| Email client | Requirements |
| OWA (Outlook Web Application) | Up to date version of Chrome, Firefox or any HTML5-capable browser |
NOTE: Linux is supported by Hoxhunt only if OWA is supported by the Linux installation.
Mobile user requirements
| Email client | Requirements | Additional information |
| iOS | Up to date version of Outlook for Mobile App | NOTE 1 & 2 |
| Android | Up to date version of Outlook for Mobile App | NOTE 1 & 2 |
NOTE 1: Hoxhunt service is only available to O365 users. Please check this MS article to check eligibility.
Please see the following MS articles for the most up to date information:
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/requirements-for-running-office-add-ins
NOTE 2: Add-ins don’t work in the modern version of Outlook on the Web in mobile browsers. For more information, see: https://docs.microsoft.com/en-us/office/dev/add-ins/outlook/outlook-mobile-addins
If you are unable to locate Hoxhunt add-in on your mobile device after it has been deployed, please check this article.
Google (G Suite)
| Platform | Requirements | Additional information |
| Windows |
mail.google.com + any browser |
NOTE 1 |
| MacOS, Linux |
mail.google.com + any browser |
NOTE 1 |
| Android, iOS | Gmail App | NOTE 3 |
NOTE 1: Requires Native Gmail add-on version of Hoxhunt, Chrome-based version of Hoxhunt supports only Chrome.
NOTE 2: A stand-alone version of Hoxhunt add-in needs to be installed. It requires .NET framework 4.5.2 or newer, and Visual Studio 2010 Tools for Office Runtime.
NOTE 3: Requires Native Gmail add-on version of Hoxhunt, Chrome-based version of Hoxhunt doesn't include mobile support.
If you are not able to locate Hoxhunt add-in in Gmail after it has been deployed, please check this article.
Additional considerations
Group Policies
Many of the settings mentioned above can be enforced via Group Policies.
Script blockers
If you are using a script blocker software, please allow access to and from *.hoxhunt.com.
Firewalls and proxies
Some firewalls may limit or block connectivity to the Hoxhunt service. Please make sure you allow unrestricted access to and from *.hoxhunt.com. Proxies may also try to proxy *.hoxhunt.com which may cause issues, so you should bypass proxy for Hoxhunt.
Unfortunately the list of domains is not yet published in our Knowledge base. Please ask for a comprehensive list of technical Hoxhunt domains from Hoxhunt Support (support@hoxhunt.com).
Load balancers
Load balancers can also have an impact on Hoxhunt's performance. Load balancers should not be placed between Outlook clients and Exchange service, as this can cause issues for Outlook add-ins such as Hoxhunt add-in.
Closed Exchange Web Services (EWS)
In case access to your EWS is either closed or restricted from Internet, this can hinder Hoxhunt's performance and functionality. Hoxhunt offers some workarounds for this.