Client requirements for using Hoxhunt

Overview

• Requirements for Exchange and O365 customers
• Requirements for G Suite customers
• Additional considerations

In order to use Hoxhunt for reporting suspicious emails, there are some technical requirements for different email clients. Please check below and make sure you meet the applicable requirements.

Exchange and O365

Windows users

NOTE 1: Protected Mode and Connected Experiences must be enabled, and Compatibility View and Enterprise Mode must be disabled for hoxhunt.com addresses. Also in Windows 10, Metered Connection should be disabled.

NOTE 2: All Windows Office add-ins use Internet Explorer to render HTML content. If you are running Outlook 2019 in Windows 10 version 1903 or later, Edge will be automatically preferred over IE11.

NOTE 3: A stand-alone version of Hoxhunt add-in needs to be installed. It requires  .NET framework 4.5.2 or newer, and Visual Studio 2010 Tools for Office Runtime.

Please see the following MS articles for the most up to date information: 
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/requirements-for-running-office-add-ins

If you are unable to locate Hoxhunt add-in on your Windows PC after it has been deployed, please check this article.

Mac users

NOTE: Connected Experiences must be enabled.

Please see the following MS articles for the most up to date information: 
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/requirements-for-running-office-add-ins

If you are unable to locate Hoxhunt add-in on your Mac after it has been deployed, please check this article.

Linux users

NOTE: Linux is supported by Hoxhunt only if OWA is supported by the Linux installation.

Mobile users

 NOTE 1: Hoxhunt service is only available to O365 users. Please check this MS article to check eligibility.

Please see the following MS articles for the most up to date information: 
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins
https://docs.microsoft.com/en-us/office/dev/add-ins/concepts/requirements-for-running-office-add-ins

If you are unable to locate Hoxhunt add-in on your mobile device after it has been deployed, please check this article.

Google (G Suite)

NOTE 1: Make sure you are logged in to Chrome with your business Gmail account.

NOTE 2: A stand-alone version of Hoxhunt add-in needs to be installed. It requires  .NET framework 4.5.2 or newer, and Visual Studio 2010 Tools for Office Runtime.

NOTE 3: Gmail application is currently not supported. Please use OWA if possible.

If you are not able to locate Hoxhunt add-in in Chrome after it has been deployed, please check this article.

Additional considerations 

Group Policies

Many of the settings mentioned above can be enforced via Group Policies.

Script blockers

If you are using a script blocker software, please allow access to and from *.hoxhunt.com.

Firewalls and proxies

Some firewalls may limit or block connectivity to the Hoxhunt service. Please make sure you allow unrestricted access to and from *.hoxhunt.com. Proxies may also try to proxy *.hoxhunt.com which may cause issues, so you should bypass proxy for Hoxhunt.

Unfortunately the list of domains is not yet published in our Knowledge base. Please ask for a comprehensive list of technical Hoxhunt domains from Hoxhunt Support (support@hoxhunt.com).