Unable To Log In

Overview

You don't need to log in to Hoxhunt platform to report suspicious emails with Hoxhunt button. However, if you wish to access your profile details, training progress or check your current ranking on the leaderboard, you can log in to Hoxhunt App at https://app.hoxhunt.com. There are two ways to log in:

• via Magic link
• via Single Sign-On (SSO)

Please note: If SSO has been configured for your organization, logging in via Magic link is not available.

Log in via Magic Link

If your SSO isn't configured for your organization, you can log in to Hoxhunt App by requesting a Magic link.

1. Navigate to https://app.hoxhunt.com, type in your email address, and select "request Magic Link".
2. Check your inbox for the Magic Link, and enter Hoxhunt App by clicking the link.

Log in via Single Sign-On (SSO)

If SSO has been configured for your organization, logging in to Hoxhunt App is easy.

1. Navigate to https://app.hoxhunt.com and type in your email address.
2. SSO button with your organization's name will appear. Enter Hoxhunt App by clicking the button.

Having trouble logging in?

I'm unable to log in via Magic link

If you didn't receive an email with the Magic link, please check your Junk folder and Others folder. Sometimes you may have to wait for a few minutes for the email to arrive.

I'm unable to log in via SSO

I don't have an error code

If you don't receive any error code, please try the following tips:

• Wait for a few moments and try again.
• Ensure you have typed your email address correctly.
• If you haven't used Hoxhunt before you may not yet have a Hoxhunt user account. Click on Hoxhunt button in your email client and complete the onboarding process. Then try logging in again via SSO.
• If the problem persists, please contact your local IT support team for assistance. 

I have an error code

If you receive an error code, please check the table below: