We receive plenty of emails a day, some of it spam and phishing. We have gathered a list that helps you identify spam from phishing when reporting emails.
Types of spam
A lot of spam messages are advertising. This may include, but is not limited to:
- Event invitations
- User list marketing
- Unwanted marketing (adult content, services, products, discounts)
- Unwanted messages that do not ask you to take immediate action or give out personal details
Spam or phishing?
The message is likely to be phishing if it contains one or more of the following elements:
- It asks you to do something in a hurry
- It evokes emotions in you that try to push you to do an action - surprise, curiosity, sense of urgency, threats
- It asks you to log in or verify login information
- It asks you to provide personal information (birth date, address, phone number, bank details, family information)
- Asks you to open an attachment or click on a link to view a file (PDF, Word, bank statement, PO, invoice, etc.)
Always follow your official organisation guidelines for reporting malicious emails.