Hoxhunt whitelisting consists of two parts:
- Enabling communication from HoxHunt email servers 188.8.131.52 and 184.108.40.206.
- Adding mail flow rules to whitelist spam filtering, clutter and focused inbox.
You must complete ALL sections below to whitelist successfully:
- Set up allowed IP addresses.
- Adding mail flow rules ('other' folder and spam filter).
- Adding mail flow rules to Junk Folder (Only available on O365 mail server).
Note! For testing successful whitelisting, please send the first email you receive from HoxHunt back as an attachment.
- I'm not receiving HoxHunt emails after whitelisting
- Check your mail filter rule priority order. If you have a spam filter rule in place that has a higher priority than your HoxHunt filter rule, this may stop HoxHunt emails from being delivered.
- Solution: Raise HoxHunt filter rule priority.
HoxHunt IP Whitelisting
1. Connection filtering (Setting up allowed IP addresses)
Log into your mail server admin portal, and go to Admin.
Go to Exchange.
Click on 'connection filter' under protection.
Click on the pencil icon to edit the Default policy.
Click on the "+" sign, add 220.127.116.11 and 18.104.22.168, and click Save.
2: Mail flow and Spam Filtering rule
Under the Exchange admin center, select mail flow. Click the “+”-icon and select “Create a new rule”.
Give the rule a name, such as “Spam Whitelisting for HoxHunt”, or follow your company's naming convention.
Click "More options".
Add the condition: "Apply this rule if..." and select "IP address is in any of these ranges or exactly matches" option.
Add the following IP addresses, then click OK:
Under "Do the following..." Select "Modify the message properties..." and choose "set the spam confidence level (SCL)" option.
From "set the spam confidence level (CSL)", choose "Bypass spam filtering". Click OK, then Save the rule.
Then lets add the Clutter whitelisting header.
Start by pressing on the "add action" - button and then select "Modify the message properties..." and "set a message header".
Click on "Enter text..." add the following text: X-MS-Exchange-Organization-BypassClutter
Click on the “Enter text…” and enter true.
Now the rule is ready, click save.
Note! Both 'X-MS-Exchange-Organization-BypassClutter' and 'true' are case sensitive.
Create a new rule to enable Focused Inbox whitelisting, the beginning is the same as in the previous rule. Now add a header X-MS-Exchange-Organization-BypassFocusedInbox with the value true.